External Correspondence newsletter

Reduce Plastic Waste Scheme 2020

Dear Customer and Suppliers

Stanley Organics Ltd has come up with a new scheme to help reduce our use of plastic packing, our team would like to stop dumping plastic into the landfill. This is because the plastic bags are biodegradable which makes it so the bags take a long time to break down under certain conditions which aren't great long term solutions. A member of a team has helped us with this scheme and has written some brief notes about it.

Here are somethings that we wish to change:

* All plastic bags are to be replaced with hessian bags which are made flax and hemp fibers, first bag free with purchases over $50 or we will provide recycled cardboard boxes and will also help carry them to your car.

* Most liquid products (liquid soap, shampoo, dishwashing liquid, etc) now available in 'fill your own' containers. bringing your containers to fill will get you a 5% discount.

* Fresh vegetables - instead of plastic bags, try re-useable waxed cotton bags to keep food fresh.

We thank you for taking the time to read our new scheme, we would like to hear any feedback about how we could improve this to make the community a better place.

Kind regards

Judith and Barry Sampson 

Store Owners.

123 Green Road                                    07 444 4444

Newton                                           Stanleyorganicsltd@email.com.nz

Instruction

From: Meg Teke

To: All Staff Member

CC: Office Manager 

Date: 27/03/17

Subject: Fire Drill Instructions

Kia ora everyone,

We have new instructions on fire drills about what is suppose to happen when the fire alarms go off, this is because some staff didn't know what to do in the recent drill so with the information I have been told I set some instructions about what should happen in a fire event, please take note of the following instruction.

1. When the fire alarm sounds everyone is to immediately evacuate the building using the fire exits 

2. Once outside the building, everyone is to assemble in the car park and no one is to leave the area or go back into the building until the fire safety officer gives the all-clear

Hopefully, this helps out because the recent fire drill that happened there was a confusion on what was supposed to happen when the alarms went off, so preventing that from happening again these instructions have been put into place for everyone's safety.

Cheers,

Meg Teke

Staff member

Internal Correspondence

To: Jenny McCabe

From: Harry Paulpags

Date: 22/09/2018

Re: Review of the recycling program

As I have been appointed as the supervisor of the kitchen recycling I would like to talk about some issues.

* The rubbish bins have been used correctly 

* I have been getting positive feedback from the staff about the new system 

* Some staff have said that it is a waste of time but also follow the rules

* The food bin needs to be empty more often because it becomes smelly

* There is some confusion about which plastic can be recycled 

Based on the feedback from the staff I believe that there should be someone who empties the food more often so it doesn't get smelly in the kitchen, also there should be a sign showing what plastic can be recycled and which can't be recycled. But from the positive feedback that some staff has said about the program is that they seem to like it and think its a great thing.

Harry Paulpags

Supervisor 

External Correspondence Practice

The department store (Contact details)

The department store

335-337 The parade

Beachtown 

Auckland 1111

Ph:09 889 8899

Email: thedeapartmentstore@email.co.nz

Web: thedepartmentstore.co.nz

3 May 2016

Mr. Jack Simpson

52 Manchester street 

Hornby 8042

Dear Mr. Simpson

Re: Experience in our store - 335-337 The parade, Auckland

Thank you for emailing us on the 3rd of May advising me of the problem that occurred while you were in our store. I am sorry that this behavior has happened while you were shopping in our store, there is no excuse for the lack of respect that was shown

The employee has been given a stern warning and has been given further customer service training.

We would like to apologize for the inconvenience by offering you a $50 voucher which can be used in any department of our store.

If there are any questions you would like us to answer please contact me by emailing or calling our department store.

I once again apologize for the inconvenience that was caused

Thanks,

Rebecca Smith 

Manager - Footwear

The Department Store